Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If your delivery involves a named recipient, gather their details well before the van is booked. Note the delivery address, a phone number for the person accepting the goods, and any reference they will expect. Record the opening hours at the destination and whether an appointment is required, since a timed slot may influence which hire dates you choose. List each item going out, with approximate dimensions and any handling notes the recipient might need, such as assembly or packaging requirements. It can also help to confirm where the vehicle would be received at the site and who should be contacted if plans change on the day. Having this information written down means you can pass it to whoever accompanies the delivery or refer to it when discussing the job with the team.
Recording the Unloading Order
Some customers find it helpful to sketch the order in which items will come off the van at each stop. If your trip includes several drop-offs, number them and note which pieces belong to each address, using labels or a written list that matches the reference numbers given to recipients. Record the dimensions of awkward items and note whether any piece is expected to go to an upper floor, since that detail belongs on your list for the destination contact to confirm. You might also note whether anything needs to stay dry or upright during the journey. This is simply a record-keeping exercise: what you write down helps you answer questions from the hire team about vehicle choice, and gives you a clear sequence to follow when the van arrives at each stop.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.