Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Household Move Step by Step
What should you sort out first when moving house with a hired van? Begin with your dates, since the collection and delivery days shape everything else. Next, walk through each room and list the furniture, boxes and awkward pieces you intend to take, noting anything that dismantles or needs wrapping. Record approximate dimensions for the largest items and a rough box count, as this gives the team a clear picture when you ask for a quote. If some belongings are heading to storage rather than the new address, note that separately. You might also write down who will be present at each end and their contact numbers. Questions worth asking include which van sizes suit your list and whether the dates you want can be held while you finalise arrangements with everyone involved in the move.
Measuring Items and Entrances Before You Book
Before requesting a quote, spend a few minutes with a tape measure. Note the height, width and depth of your biggest pieces, whether that is a wardrobe, a sofa or a chest freezer, and write the figures beside each item on your list. Then think about the spaces they must pass through, such as doorways, hallways and gates, and record those measurements too. If anything looks tight, mention it when you contact the team rather than leaving it to the day. Keep a note of any narrow lanes or restricted access at the delivery address, and confirm who to speak to there if questions arise. Recorded dimensions make the whole enquiry straightforward and help the team suggest which van options to discuss.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.