Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Mapping out where everything will go
If your hire involves a house move, spend a little time beforehand recording where each item will end up at the new address. A simple list that groups boxes and furniture by room gives you something to refer to, and labels or notes on each box keep that record with the items themselves. Note any pieces that need particular care, such as mirrors or appliances, along with their rough dimensions. You might also jot down the contact details for whoever receives the goods, so you can confirm timing with them directly if anything changes. When you ask for a quote, you can share the number and size of items, the access arrangements and the hire dates, which helps the team suggest a small van, Transit, Luton, dropside or crew van where available.
Arranging a collection from a seller
Suppose you have agreed to collect a sofa or a set of drawers from a private seller; a few notes made in advance can keep the day straightforward. Confirm the collection address, the earliest and latest times the seller will accept, and a phone number in case of delays. Ask for the item's dimensions and note whether it comes apart, since that detail is worth passing on when you request a quote. If helpers are meeting you there, record their names and availability too. You might ask the team whether a Transit or Luton would suit items of that size, what the hire window options are, and whether a crew van makes sense if others are travelling with you. Parking or access arrangements at the seller's end are best confirmed with the seller directly.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.