Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Boxed Belongings Before You Book
What should you write down before asking about a van? A room-by-room list of boxed belongings is a sensible starting point. Note the number of boxes, their approximate sizes and which rooms they come from, so you can see the scale of the job at a glance. Add any furniture, appliances or loose items that will travel alongside the boxes, with rough dimensions for the largest pieces. Record the collection and delivery addresses, a contact name and number at each end, and your preferred hire dates. If some boxes are heading to storage and others to a new home, separate the two lists. When you contact the team, share this inventory and your access arrangements, then ask which vehicle option suits the load and whether your dates could be adjusted if needed.
Checking Entrances and Item Sizes
Dimensions matter at both ends of any move, so measure before you book rather than after. Note the width and height of doorways, corridors, stairwells and gates at the collection and delivery addresses, and write these figures alongside the measurements of your largest items. If a sofa, wardrobe or appliance looks tight against any entrance, record the difference so you can discuss it. Keep a note of any lifts, narrow lanes or restricted entry points at either address, and a contact number for someone on site who can confirm details. These are questions for the people at each address rather than the hire team. When requesting a quote, include your item list, access notes and dates, and ask any remaining questions about vehicle options.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.