Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a household move
What should you sort out before hiring a van for a house move? Start with an inventory of the rooms you are emptying, listing the largest pieces first: sofas, wardrobes, white goods and mattresses, along with their approximate measurements. Note how many boxes you expect and any awkward items such as mirrors or lamps. If you are moving to storage rather than a new home, record the unit number and its opening hours. Think about your preferred dates and whether a spare day would help if the move runs long. When you ask for a quote, share the full list, the access arrangements at each end, and any questions you have about which van sizes might suit the load, so the team can suggest options for the job.
Preparing a business delivery
For trade or delivery work, a written job list keeps the booking conversation straightforward. Record what each delivery consists of, the quantity of items, and the dimensions of anything unusually long or wide, since that information helps the team talk through the van options with you. Note the addresses you will visit, including any recipient contact names and phone numbers, so you can confirm access details or delivery windows directly with them. Decide which dates you need the van and whether the hire might extend if a job overruns. When requesting a quote, ask about availability for your preferred dates, the collection or delivery arrangements, and anything you are still unsure about, such as whether a dropside or an enclosed option might suit your work.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.