Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to note before moving day
Start with a written list of everything going into the van, grouped by room or by job. Beside each item, note its approximate dimensions and whether it comes apart, since a wardrobe that separates into two pieces is recorded differently from one that does not. Add the dates you have in mind, including any spare day in case packing takes longer than expected, and the times when the property is accessible. If a storage unit or collection point is involved, write down its opening hours and the reference number. Where a helper is joining, note when they are available. Keep this list beside you when you contact the team, because the answers to their questions about size and access will come straight from it.
Carrying hobby equipment by van
Hobby gear often raises questions that ordinary household moves do not. If you are transporting sails, model aircraft, a kayak or stage equipment, measure each piece at its longest point and note it, along with any restrictions the owner or supplier has mentioned about how it must be handled. Record how many bags, cases or boxes of smaller accessories accompany the main items, and whether any piece has its own trolley or cover. If the equipment is borrowed, ask the supplier whether there are conditions on its transport and keep their contact details with your notes. When you request a hire, mention the awkward shapes first; the team can then tell you which van options might suit before you commit.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.