Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Household Move
What needs to move, and what can stay behind? Answering that question on paper is a sensible first step for any house move. Go from room to room and list the furniture, boxes and awkward items, then measure the larger pieces, noting their height, width and depth so you can discuss them accurately when choosing between a Transit and a Luton. Mark anything that belongs to a particular room at the new address, and keep a separate note of items heading to storage. Record the addresses involved, including any access details you already know, and a contact number for anyone at the receiving end. Where the move spans more than one day, note which items are needed first so your list reflects the order you plan to work through.
Arranging a Collection From a Seller
If you have bought a sofa or a wardrobe from a private seller, a few details gathered in advance can keep the collection straightforward. Confirm the seller's address, the hours they are available and a phone number you can call on the day, then record the item's dimensions exactly as measured, including whether it separates into parts. Ask whether the item is on the ground floor or above, and note anything the seller mentions about access at their end. Check your hire dates against the collection time before booking, and keep the seller's messages to hand in case plans shift. A short list of these details, ready before you travel, means the collection is organised rather than improvised.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.