Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Boxed Belongings Before You Call
Start by writing down everything that will travel in boxes. Group the list by room or by owner so nothing is missed, and count the boxes in each group rather than estimating. Next to each entry, note roughly how many boxes there are, whether any are unusually shaped, and which ones contain items that need particular care, such as electronics or glassware. If some boxes are still to be packed, reserve a line for them and update the count as packing finishes. This written inventory gives the team a clear picture of what you need to carry, alongside the access arrangements and hire dates, so they can help match the job to a small van, Transit, Luton, dropside or crew van where available. Keeping the list with you during the move also makes it easier to check that every box reaches its destination.
Measuring Entrances and Items
Before requesting a quote, measure the items that raise questions. A sofa, wardrobe or desk should be checked for height, width and depth, and the figures written beside each name on your inventory so they are to hand when you call. If any item can be taken apart, note which parts separate and how the pieces compare once dismantled. Then consider the access at both ends: is there a gate, a narrow passage or a lift, and what are the measurements of the tightest gap each item must pass through? Ask the destination contact about anything you cannot verify yourself. Supplying these dimensions with your hire dates and access arrangements helps the team match the job to the right vehicle, and it flags early any piece that needs a separate plan.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.