Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
Decide which items will actually travel before you measure anything, since a wardrobe that stays behind changes the picture you describe. Then take a tape measure to each large piece and record the height, width and depth, noting whether doors, mirrors or legs come off. Write down the number of boxes, bags and loose items as well, because small quantities add up quickly. If an item is unusually long, such as a plank or pipe, note its full length rather than guessing. Keep this list with you when you contact the team, so you can describe the job accurately and ask which van options are available for your dates and what you should share about your measurements when enquiring. Asking early avoids surprises later.
Planning a Collection with a Seller
If you are collecting furniture or goods from a private seller, agree the collection day and a time window in writing before you book anything, and note the seller's phone number in case plans shift. Record the full address, any parking arrangements and whether the item sits upstairs, in a garage or in a shed, since access details form part of your enquiry. Ask the seller for the item's dimensions and condition notes, and confirm whether they can help at the chosen time or whether you should bring someone. Note what happens if the item is not as described when you arrive. When you request a quote, share the collection address, the access arrangements and the dates, and ask which van options are available.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.